com.glide.cs.no_topic_sorry_message
ServiceNow property description:
No Topic Found Sorry Message
Attributes
- Sys ID: bf6ca8aa3b1123009cbbcea234efc463
- Type: string
- Application: Global
- Default value: I am sorry but I didn't understand your request.

AI generated property description:
The ServiceNow property `com.glide.cs.no_topic_sorry_message` is used to configure the message that is displayed when no matching topic is found in a Virtual Agent conversation. According to the provided documentation, this property allows administrators to customize the response that users receive when the Virtual Agent cannot find a relevant topic to address their query. This ensures that users are informed in a user-friendly manner when their request cannot be processed due to the absence of a suitable topic. The default message can be modified to better align with the organization's communication style and user expectations. This property is particularly useful in maintaining a smooth user experience even when the system encounters limitations.
Source