SN System Properties Reference
Property reference

com.glide.cs.notification_newuser_webclient

The com.glide.cs.notification_newuser_webclient property enables notifications for new users who have not had prior conversations on the web client. Admins should consider enabling this feature to enhance user engagement from the outset.

Default: false Type: boolean Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property allows the system to send notifications to new users, facilitating their onboarding experience.
What area does it affect? User Notifications
What does the default mean? The default value is "false", which means this behavior is disabled by default.
When should you review it? Review this property when configuring user engagement strategies or onboarding processes.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.cs.notification_newuser_webclient
Sys ID 79dc1d46eb1901102b57e530695228ee
Type boolean
Application Global
Default value false
Description Enables notifications to be triggered to new users without any previous conversations on web-client. Set value as True to enable.
Updated 2024-05-25 03:39:02

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... names, product names, and logos may be trademarks of the respective companies with which they are associated. 1868 Note: • To view the Virtual Agent notifications: ◦Set the system property com.glide.cs.notification_newuser_webclient to True. ◦Navigate to sys_cs_live_agent_setup.do? sys_id=f0acbc4c5f091300e6333654de7313c8 and enable the notifications for all users. • To ensure no additional Virtual Agent conversations are triggered when an active conversation with the Virtual ...