com.glide.cs.on_error_connect_to_agent

ServiceNow property description:

If enabled, erroneous LA conversation will be transferred to another Live Agent

Attributes

  • Sys ID: 29c4c4f2c3733010634cdb450a40dd9d
  • Type: true | false
  • Application: Global
  • Default value: true
Related property: com.glide.cs.locked_out_error_message