SN System Properties Reference
Property reference

com.glide.cs.portal_url_mapping.csm._default

The com.glide.cs.portal_url_mapping.csm._default property defines the default URL mapping for Customer Service Management records. Admins should review this setting to ensure that the correct record views are accessible to users in the portal.

Default: /csm?id=form&table={{data.table_name}}&sys_id={{data.sys_id}}&view=csp Type: string Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property specifies the default URL format for accessing CSM records, including parameters for table name and record ID.
What area does it affect? Customer Service Management
What does the default mean? The default value is "/csm?id=form&table={{data.table_name}}&sys_id={{data.sys_id}}&view=csp", which is the baseline setting used unless it is changed.
When should you review it? Review this property when configuring portal access or updating record views.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.cs.portal_url_mapping.csm._default
Sys ID 97c700373b2123009cbbcea234efc49c
Type string
Application Global
Default value /csm?id=form&table={{data.table_name}}&sys_id={{data.sys_id}}&view=csp
Description CSM Default Record Mapping URL
Updated 2018-11-09 16:22:09

Sources

Official references and nearby text excerpts where this property appears.