com.glide.cs.profanity.force_whole_word_matchThe property enforces whole word matching for profanity filtering in agent chat. This ensures that only exact matches trigger the filter, requiring explicit configuration of all variations of prohibited words.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | It configures the profanity filter to match only complete words, preventing partial matches from being flagged. |
|---|---|
| What area does it affect? | Agent chat profanity filtering |
| What does the default mean? | The default value is "true", which means this behavior is enabled by default. |
| When should you review it? | Review this property when configuring profanity filters for chat interactions. |
Raw metadata from the property record.
| Property name | com.glide.cs.profanity.force_whole_word_match |
|---|---|
| Sys ID | 30faa788ff70321079e8ffffffffff00 |
| Type | boolean |
| Application | Global |
| Default value | true |
| Description | When using keyword based profanity filtering in agent chat, this option forces the system to match only on exact whole words. For example, this prevents us from matching on "assistant" when "ass" is the prohibited word. However, this also means that all versions of the prohibited word need to be explicitly forbidden in the keywords configured. |
| Updated | 2025-10-20 11:27:54 |