com.glide.cs.resume_current_topic_optionThe com.glide.cs.resume_current_topic_option property allows users to remain in the current topic instead of switching to a new one. Admins should consider this setting when configuring conversation flows to enhance user experience and maintain context.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property determines whether the system continues with the current topic or switches to a new one during interactions. |
|---|---|
| What area does it affect? | Conversation management |
| What does the default mean? | The default value is "Continue this topic", which is the baseline setting used unless it is changed. |
| When should you review it? | Review this property when adjusting conversation flow settings or improving user engagement. |
Raw metadata from the property record.
| Property name | com.glide.cs.resume_current_topic_option |
|---|---|
| Sys ID | 94f475a14f222110c276e88d20ce0b5d |
| Type | string |
| Application | Global |
| Default value | Continue this topic |
| Description | An option to not switch into a topic, and rather just continue with the current topic |
| Updated | 2024-05-25 03:39:04 |