com.glide.cs.search_helpful_messageThe com.glide.cs.search_helpful_message property defines the message shown to users after executing a topic based on an entity. Admins should review this property to customize user feedback and enhance the support experience.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | It specifies the feedback message displayed to requestors following the execution of a topic, helping to gauge user satisfaction. |
|---|---|
| What area does it affect? | User feedback messages |
| What does the default mean? | The default value is "Did this information help?", which is the baseline setting used unless it is changed. |
| When should you review it? | Review this property when updating user interaction messages or improving support responses. |
Raw metadata from the property record.
| Property name | com.glide.cs.search_helpful_message |
|---|---|
| Sys ID | 2b36096e5b361010a76b04d13d81c7ff |
| Type | string |
| Application | Global |
| Default value | Did this information help? |
| Description | This message is displayed to the requestor after a topic is executed based on an entity. |
| Updated | 2024-05-25 03:38:55 |