Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
It configures the message shown to agents regarding the masking of sensitive data received from requesters, helping to uphold privacy standards. |
| What area does it affect? |
Sensitive Data Handling |
| What does the default mean? |
The default value is "A portion of this message has been masked to protect the requester's privacy", which is the baseline setting used unless it is changed. |
| When should you review it? |
Review this property when adjusting privacy settings or updating messaging for agents handling sensitive information. |
Out of the box property record
Raw metadata from the property record.
| Property name |
com.glide.cs.sensitive.data.agent_message |
| Sys ID |
2233248e53c23010b6e8ddeeff7b12d3 |
| Type |
string |
| Application |
Global |
| Default value |
A portion of this message has been masked to protect the requester's privacy |
| Description |
Inline agent message (when agent receives sensitive data from requester) |
| Updated |
2024-05-25 03:38:55 |
Sources
Official references and nearby text excerpts where this property appears.
Related properties