SN System Properties Reference
Property reference

com.glide.cs.show_pending_notifications_prompt

The property com.glide.cs.show_pending_notifications_prompt determines if pending notifications are displayed after a conversation concludes. Admins should care about this setting to manage user experience and notification visibility effectively.

Default: true Type: boolean Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It controls the visibility of pending notifications following the end of a conversation, enhancing user awareness of outstanding messages.
What area does it affect? Notification Management
What does the default mean? The default value is "true", which means this behavior is enabled by default.
When should you review it? Review this property when adjusting notification settings or improving user engagement.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.cs.show_pending_notifications_prompt
Sys ID cf99357eeb1011102c672add0852283c
Type boolean
Application Global
Default value true
Description Whether or not to show the pending notifications after a conversation has ended.
Updated 2024-05-25 04:37:09

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... surveys • Employee onboarding follow-ups When a topic conversation completes, Virtual Agent automatically prompts the user to view pending notifications (if any). Admins can suppress this prompt by setting the com.glide.cs.show_pending_notifications_prompt property on the System Properties table to false. Notifications with dynamic content You can personalize Virtual Agent notifications by adding dynamic content to message headers and messages. For record- and ...
Additional source link Another external reference for this property
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