Property reference

com.glide.cs.suggest.minimum_characters

The com.glide.cs.suggest.minimum_characters property sets the minimum number of characters required for initiating a subset search in the Virtual Agent. Admins should review this setting to optimize user experience and ensure effective search functionality.

Default: 2 Type: integer Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines the minimum character count needed for a user to start a subset search in the Virtual Agent, influencing search responsiveness.
What area does it affect? Virtual Agent search functionality
What does the default mean? The default value is "2", which sets the baseline numeric behavior for this property.
When should you review it? Review this property when adjusting search behavior or improving user interaction with the Virtual Agent.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.cs.suggest.minimum_characters
Sys ID 16ef4e6ac33213009cbbdccdf3d3ae71
Type integer
Application Global
Default value 2
Description Minimum suggest characters needed for subset search in Virtual Agent. Note: For some words it may take more than the minimum specified in this property to autocomplete. This property just defines the POSSIBLE minimum, not the definite minimum for all words
Updated 2024-05-25 05:05:56

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... that users transfer to when a conversation transitions from a virtual agent to a live agent. This default queue is used unless the topic specifies a specific queue to use. com.glide.cs.suggest.minimum_characters The minimum number of characters the user must enter in a keyword search before partial matching, phonetic matching, and spellcheck begin to function. com.glide.cs.suggest.enable_partial_search Enables partial matching searches on topic ...