SN System Properties Reference
Property reference

com.glide.cs.survey.probability

The property com.glide.cs.survey.probability determines the likelihood that a survey will be shown to users after they complete a request. Admins should adjust this value to influence user feedback collection based on engagement strategies or response rates.

Default: .33 Type: string Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It sets the probability percentage for displaying surveys to requesters, with a default value of 0.33.
What area does it affect? Survey Display Settings
What does the default mean? The default value is ".33", which is the baseline setting used unless it is changed.
When should you review it? Review this property when adjusting survey engagement strategies or analyzing user feedback effectiveness.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.cs.survey.probability
Sys ID 6cd8268f53023300a116ddeeff7b1239
Type string
Application Global
Default value .33
Description Represents the probability for a survey to be displayed to the requester.
Updated 2024-05-25 03:39:01

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... associated. 146 Setup topic type Setup topic name and description Note: To change the probability (percentage) that the survey setup topic occurs in your conversations, change the value in the com.glide.cs.survey.probability system property. To display the survey setup topic randomly in 50% of your Virtual Agent conversations, set the Value to 0.50. Closing Closing Conversation. Displays a closing message to the ...
Documentation excerpt View supporting context
Context preview Snippet 2
... topic record by selecting the link in the displayed message. For more information about setup topics, see Working with setup topics . Note: You can set the value of the com.glide.cs.survey.probability system property to change the probability (percentage) that the survey setup topic occurs in your conversations. For example, set the Value to 0.50 to display the survey setup topic randomly ...