Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property sets the confirmation message shown to users when they select a topic, allowing customization of user interactions. |
| What area does it affect? |
User Interaction |
| What does the default mean? |
The default value is "I want to be sure I got this right. Do you need help on {0}?", which is the baseline setting used unless it is changed. |
| When should you review it? |
Review this property when updating user communication strategies or modifying support workflows. |
Out of the box property record
Raw metadata from the property record.
| Property name |
com.glide.cs.topic_confirmation_message |
| Sys ID |
430c60aa3b1123009cbbcea234efc465 |
| Type |
string |
| Application |
Global |
| Default value |
I want to be sure I got this right. Do you need help on {0}? |
| Description |
Topic Confirmation Message |
| Updated |
2024-05-25 04:20:02 |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... navigation filter, and filter them by the criteria com.glide.cs to confirm that these messages work for voice channels. You can review the following key messages: ◦com.glide.cs.topic_picker_msg ◦com.glide.cs.no_topic_found_message ◦com.glide.cs.no_topic_sorry_message ◦com.glide.cs.link_account_msg ◦com.glide.cs.topic_choice_list_message ◦com.glide.cs.topic_confirmation_message Note: Most of the messages unique to the voice channels are listed in the Bot Messages section of the Provider Channel Identity record. For more information, see Change the Virtual ...
Related properties