com.glide.cs.topic_picker_msg

ServiceNow property description:

Message displayed to greet users when conversation starts.

Attributes

  • Sys ID: d130347a9fe310100d74d46d842e70a1
  • Type: string
  • Application: Global
  • Default value: Hi {0}, please enter your request or make a selection of what I can help with. You can type {1} any time when you need help.
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AI generated property description:

The ServiceNow property `com.glide.cs.topic_picker_msg` is used to customize the message that greets users when a conversation starts in a virtual agent or chatbot interface. According to the provided documentation, this property allows administrators to change the default system message to better suit their organizational needs or to provide a more personalized user experience. The greeting message set by this property is displayed to users as soon as they initiate a conversation, helping to guide them on how to proceed. This customization can enhance user engagement and improve the overall interaction with the virtual agent.

Source

Related property: com.glide.cs.topic_switcher_id