SN System Properties Reference
Property reference

com.glide.cs.transcript_excluded_topics

The com.glide.cs.transcript_excluded_topics property specifies which message topics are excluded from conversation transcripts. Administrators should review this setting to ensure that sensitive or irrelevant topics are not included in recorded conversations.

Default: 6b77cfc39f0333003f50947f842e7052,c374ad730b10330094396c2367673afc Type: string Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines a list of topics whose messages will not appear in conversation transcripts, helping to manage privacy and relevance.
What area does it affect? Conversation transcripts
What does the default mean? The default value is "6b77cfc39f0333003f50947f842e7052,c374ad730b10330094396c2367673afc", which is the baseline setting used unless it is changed.
When should you review it? Review this property when adjusting topics for privacy or relevance in conversation records.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.cs.transcript_excluded_topics
Sys ID ec5058169f2333003f50947f842e7005
Type string
Application Global
Default value 6b77cfc39f0333003f50947f842e7052,c374ad730b10330094396c2367673afc
Description Messages sent as part of these topics are excluded from conversation transcripts.
Updated 2024-05-25 03:39:12