Property reference

com.glide.cs.va_api_message_history_enabled

The com.glide.cs.va_api_message_history_enabled property determines if message history is saved in the VA API for Bot to Bot interactions. Admins should care about this setting to manage data retention and improve bot performance.

Default: true Type: boolean Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property enables or disables the saving of message history in the VA API, impacting how bot interactions are logged.
What area does it affect? Virtual Agent API
What does the default mean? The default value is "true", which means this behavior is enabled by default.
When should you review it? Review this property when configuring bot interactions or assessing data retention policies.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.cs.va_api_message_history_enabled
Sys ID 26e7e40c537441103c2cddeeff7b1213
Type boolean
Application Global
Default value true
Description This property is used to specify whether to save message history in VA API(Bot to Bot).
Updated 2024-05-25 03:38:55