SN System Properties Reference
Property reference

com.glide.embedded_help.sync_self_hosted

The com.glide.embedded_help.sync_self_hosted property determines if an on-prem self-hosted customer will synchronize with the Embedded Help CDN. Admins should consider enabling this property to ensure that their self-hosted environment receives the latest help content updates.

Default: false Type: boolean Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property toggles synchronization for self-hosted customers with the Embedded Help CDN, affecting content availability.
What area does it affect? Embedded Help synchronization
What does the default mean? The default value is "false", which means this behavior is disabled by default.
When should you review it? Review this property when configuring self-hosted environments or updating help content strategies.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.embedded_help.sync_self_hosted
Sys ID da0fd66247111200f815d8966c9a71b5
Type boolean
Application Global
Default value false
Description Toggles whether or not an on-prem self hosted customer will sync with the Embedded Help CDN.
Updated 2024-05-25 04:38:14

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... must pass from the Last sync date in the topic for the embedded help process to look for updated content in the CDN. • Type: integer • Default value: 15 com.glide.embedded_help.sync_self_hosted Specifies whether a self-hosted instance syncs content with the CDN. © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered ...
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