SN System Properties Reference
Property reference

com.glide.embedded_help.version

The com.glide.embedded_help.version property specifies the version of Help that is displayed within the ServiceNow platform. Admins should review this setting to ensure users receive relevant assistance based on the current version in use.

Default: washingtondc Type: string Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property configures the specific version of Help content that is presented to users, impacting their support experience.
What area does it affect? Help and Documentation
What does the default mean? The default value is "washingtondc", which is the baseline setting used unless it is changed.
When should you review it? Review this property when upgrading ServiceNow or changing Help content.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.embedded_help.version
Sys ID 270c8b703b203200be7e832b44efc4e1
Type string
Application Global
Default value washingtondc
Description Determines for which version Help is shown.
Updated 2024-05-25 03:59:01

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... (continued) Name Description • Type: true | false • Default value: false com.glide.embedded_help.url Lists the location from where embedded help is dynamically retrieved. • Type: string • Default value: varies com.glide.embedded_help.version Specifies the instance version for which help is displayed. • Type: string • Default value: Jakarta If blank, displays the help for the version the instance is currently running. The ...
Additional source link Another external reference for this property
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