Property reference

com.glide.event_handler.va_click_metrics

The com.glide.event_handler.va_click_metrics property configures the event handler for processing Click Metrics events related to AI search and bot output. Admins should review this property to ensure accurate tracking and reporting of user interactions with virtual agents.

Default: com.glide.cs.qlue.clickmetrics.event.ClickMetricsEventHandler Type: string Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property specifies the event handler used for processing various Click Metrics events, impacting how user interactions are logged and analyzed.
What area does it affect? Click Metrics Event Handling
What does the default mean? The default value is "com.glide.cs.qlue.clickmetrics.event.ClickMetricsEventHandler", which is the baseline setting used unless it is changed.
When should you review it? Review this property when configuring or troubleshooting virtual agent interactions and metrics tracking.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.event_handler.va_click_metrics
Sys ID a5d6beb0533330105400ddeeff7b12dd
Type string
Application Global
Default value com.glide.cs.qlue.clickmetrics.event.ClickMetricsEventHandler
Description Event handler to process Click Metrics events - va.click_metrics.ai_search, va.click_metrics.bot_output, va.click_metrics.contextual_search
Updated 2024-05-25 03:39:06