Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property determines whether Interaction Related Records are automatically created when Tasks or Knowledge Articles are managed in the Interaction tab. |
| What area does it affect? |
Interaction Management |
| What does the default mean? |
The default value is "true", which means this behavior is enabled by default. |
| When should you review it? |
Review this property when configuring interaction tracking or adjusting workspace behavior. |
Out of the box property record
Raw metadata from the property record.
| Property name |
com.glide.interaction.autocreate_relationships |
| Sys ID |
a1e7d65173e941104a905ee515f6a755 |
| Type |
boolean |
| Application |
Global |
| Default value |
true |
| Description |
Enable or disable the automatic creation of Interaction Related Records when a Task or Knowledge Article is created, updated, or viewed within an Interaction tab in a workspace |
| Updated |
2024-05-25 04:35:33 |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... govern behavior for relationships to the task and kb_knowledge table. To override behavior for a particular task type, you can add an additional entry for the appropriate Document table. The com.glide.interaction.autocreate_relationships property is set to true by default. If it is set to false, only relationships created via the interaction_related_record form are created. All others are blocked by the "Block relationship ...
Context preview
Snippet 2
... to the System Property [sys_properties] table. com.glide.event_handler.CollabNotificationEventHandler Specifies the event handler for the sidebar_notification queue. com.glide.event_manager.sidebar_notification.claim_limit Specifies the number of sidebar_notification events the job on each node polls each time. com.glide.interaction.autocreate_relationships Specifies whether auto-logging of records in the interaction_related_record table is turned on or off during active interactions. • Type: true | false • Default value: true • Location: Add the ...
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