Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
It defines a list of skill configuration IDs that will utilize caching to improve response times in the ServiceNow platform. |
| What area does it affect? |
Skill configuration caching |
| What does the default mean? |
The default value is "4c16678dd4493110f8778ffe632302c1", which is the baseline setting used unless it is changed. |
| When should you review it? |
Review this property when adding or modifying skill configurations to ensure optimal caching behavior. |
Out of the box property record
Raw metadata from the property record.
| Property name |
com.glide.one_extend.cacheable_skill_configs |
| Sys ID |
bf767ae4ff2032107f39ffffffffff9f |
| Type |
string |
| Application |
Global |
| Default value |
4c16678dd4493110f8778ffe632302c1 |
| Description |
Comma-separated list of skill configuration IDs (from the sn_nowassist_skill_config table) for which caching should be enabled.
For example, to enable caching for Incident Summarization and Incident Assist, use:
4c16678dd4493110f8778ffe632302c1,344648751bdc12104eabdc23b24bcbdf |
| Updated |
2025-10-09 12:40:02 |
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