SN System Properties Reference
Property reference

com.glide.quickactions.dispatchaction_whitelist

The com.glide.quickactions.dispatchaction_whitelist property defines a list of action types that can be dispatched by quick actions in ServiceNow. Admins should review this property to ensure that only desired actions are permitted, affecting system security and functionality.

Default: CHAT_INPUT#SNIPPET_INVOKED,CHAT_INPUT#TRANSFERRED,CHAT_INPUT#SNIPPET_SELECTED,SN_NACM#INVOKE_ACTION_SUCCESS Type: string Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property specifies which action types can be dispatched by quick actions, impacting how users interact with the system.
What area does it affect? Quick Actions Configuration
What does the default mean? The default value is "CHAT_INPUT#SNIPPET_INVOKED,CHAT_INPUT#TRANSFERRED,CHAT_INPUT#SNIPPET_SELECTED,SN_NACM#INVOKE_ACTION_SUCCESS", which is the baseline setting used unless it is changed.
When should you review it? Review this property when configuring quick actions or adjusting system security settings.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.quickactions.dispatchaction_whitelist
Sys ID d56c04d367303300a0bd35e643415a14
Type string
Application Global
Default value CHAT_INPUT#SNIPPET_INVOKED,CHAT_INPUT#TRANSFERRED,CHAT_INPUT#SNIPPET_SELECTED,SN_NACM#INVOKE_ACTION_SUCCESS
Description Comma-separated list of action types that can be dispatched by quickactions and their parameters.
Updated 2025-05-19 06:30:34

Sources

Official references and nearby text excerpts where this property appears.