SN System Properties Reference
Property reference

com.glide.service_portal.mobile_devices_regex

The com.glide.service_portal.mobile_devices_regex property defines a regular expression used to identify mobile devices accessing the ServiceNow platform. Admins should review this property to ensure proper functionality and compatibility with various mobile devices in their environment.

Default: .*(mobile|iphone|ipod|android|blackberry|opera mini|windows phone|palm|nokia|fennec|kindle fire|lumia|nexus 5|mobi).* Type: string Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property configures a regex pattern that matches mobile device identifiers, enabling tailored experiences for users on mobile platforms.
What area does it affect? Service Portal
What does the default mean? The default value is ".*(mobile|iphone|ipod|android|blackberry|opera mini|windows phone|palm|nokia|fennec|kindle fire|lumia|nexus 5|mobi).*", which is the baseline setting used unless it is changed.
When should you review it? Review this property when updating mobile device support or troubleshooting mobile access issues.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.service_portal.mobile_devices_regex
Sys ID 894c1ab1ff7312104846ffffffffff1e
Type string
Application Global
Default value .*(mobile|iphone|ipod|android|blackberry|opera mini|windows phone|palm|nokia|fennec|kindle fire|lumia|nexus 5|mobi).*
Description
Updated 2025-02-19 01:13:04