com.glide.sn_help.modal.enabled The com.glide.sn_help.modal.enabled property enables or disables the sn-help onboarding modal in ServiceNow. Admins may want to disable this feature to streamline the user experience or if onboarding modals are not needed for their instance.
trueThe answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property controls the visibility of onboarding modals that guide users through new experiences and applications in ServiceNow. |
|---|---|
| What area does it affect? | Onboarding modals |
| What does the default mean? | The default value is "true", which means this behavior is enabled by default. |
| When should you review it? | Review this property when customizing user onboarding experiences or adjusting user interface settings. |
Raw metadata from the property record.
| Property name | com.glide.sn_help.modal.enabled |
|---|---|
| Sys ID | a3b8f9e4d7c2a1b0e5f6d8c9a2b3e1f4 |
| Type | boolean |
| Application | Global |
| Default value | true |
| Description | Enable or disable sn-help onboarding modal |
| Updated | 2026-05-13 10:58:00 |
Official references and nearby text excerpts where this property appears.
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