com.sn_rf.rule.89faa84007010110b34ce06b0fd3008a.active The property enables knowledge base (KB) integration for alerts within the Service Operations Workspace. Admins should ensure this is active to provide users with relevant information when alerts are triggered.
trueThe answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This boolean property activates the knowledge base feature for alerts, enhancing user support during incident management. |
|---|---|
| What area does it affect? | Service Operations Workspace |
| What does the default mean? | The default value is "true", which means this behavior is enabled by default. |
| When should you review it? | Review this property when configuring alert management features or troubleshooting alert-related issues. |
Raw metadata from the property record.
| Property name | com.sn_rf.rule.89faa84007010110b34ce06b0fd3008a.active |
|---|---|
| Sys ID | 776c84914f410110b34cb38b43ce0b2d |
| Type | boolean |
| Application | Service Operations Workspace Alert Mngmt |
| Default value | true |
| Description | Enable KB for alerts |
| Updated | 2022-01-19 04:38:15 |
Official references and nearby text excerpts where this property appears.
com.sn_rfOther properties in the same namespace.
com.sn_rf.rule.52bbd85c07450110b34ce06b0fd30008.active
This boolean property determines whether alerts can be repeated, impacting how notifications are sent to users
com.sn_rf.rule.6760441a07050110b34ce06b0fd3009f.active
This boolean property activates incident creation for alerts associated with related CIs, enhancing incident r
com.sn_rf.rule.7db9989807450110b34ce06b0fd300c4.active
This boolean property activates the generation of similar alerts, enhancing alert visibility and management.
com.sn_rf.rule.cdebdc5c07450110b34ce06b0fd30044.active
This boolean property determines whether incidents are created for alerts associated with Configuration Items