SN System Properties Reference
Property reference

com.snc.change_request.copy.attributes

The com.snc.change_request.copy.attributes property specifies which attributes are copied from the original change request. Admins should review this setting to ensure that all necessary information is retained during the change process.

Default: category,business_service,cmdb_ci,priority,risk,impact,chg_model,type,assignment_group,assigned_to,short_description,description,change_plan,backout_plan,test_plan,software_model Type: string Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines a list of attributes that are automatically copied from the originating change request to new change records.
What area does it affect? Change Management
What does the default mean? The default value is "category,business_service,cmdb_ci,priority,risk,impact,chg_model,type,assignment_group,assigned_to,short_description,description,change_plan,backout_plan,test_plan,software_model", which is the baseline setting used unless it is changed.
When should you review it? Review this property when configuring change request processes or during audits of change management practices.

Out of the box property record

Raw metadata from the property record.

Property name com.snc.change_request.copy.attributes
Sys ID 2fbad75e9f6331002920bde8132e70fb
Type string
Application Global
Default value category,business_service,cmdb_ci,priority,risk,impact,chg_model,type,assignment_group,assigned_to,short_description,description,change_plan,backout_plan,test_plan,software_model
Description List of attributes (comma-separated) that will be copied from the originating change
Updated 2024-05-25 04:06:57