com.snc.change_request.refresh_impacted.include_affected_cis

ServiceNow property description:

Impacted CIs/Services related list is generated from all CIs listed in affected CIs related list. Note: This requires any Business Service identified to have previously been converted to an Application Service.

Attributes

Sys ID: 357e737623d023001488dc1756bf65fb
Type: true | false
Application: Global
Default value: true

My personal property description:

The com.snc.change_request.refresh_impacted.include_affected_cis property in ServiceNow determines how impacted configuration items (CIs) are identified during a change request. When set to true: All CIs listed in the "Affected CIs" related list are checked against the svc_ci_assoc table, providing a faster and more concise relationship overview. When set to false: Only the CI on the change form is used, and the system traverses the CMDB tree structure to find the services, utilizing the CIUtils script include. This property must be true if dynamic CI groups are used, as their associations are in the svc_ci_assoc table.

AI generated property description:

The ServiceNow property `com.snc.change_request.refresh_impacted.include_affected_cis` determines whether affected configuration items (CIs) are included when refreshing impacted services for a change request. When set to true, the system includes affected CIs in the process of identifying impacted services. This can help provide a more comprehensive view of potential service disruptions. If set to false, only directly impacted services are considered, excluding affected CIs. This property is useful for organizations that need to understand the broader impact of changes on their IT infrastructure.

Source