com.snc.incident.refresh_impacted.include_affected_cis

ServiceNow property description:

Populate Impacted Services based on Affected CIs. Note: This requires any Business Service identified to have previously been converted to an Application Service. 

Attributes

  • Sys ID: 75e8df71874010100e3dd61e36cb0b6e
  • Type: true | false
  • Application: Global
  • Default value: false
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AI generated property description:

The ServiceNow property `com.snc.incident.refresh_impacted.include_affected_cis` is used to populate the Impacted Services field in an incident based on the affected Configuration Items (CIs). This functionality requires that any Business Service identified must have been previously converted to an Application Service. This ensures that the relationship between the affected CIs and the impacted services is accurately reflected in the incident record. The property helps in maintaining the integrity and relevance of the impact analysis by leveraging the predefined service mappings.

Source

Related property: com.snc.change_request.refresh_impacted.include_affected_cis