Property reference

com.snc.dynamic.scheduling.showlogs

The com.snc.dynamic.scheduling.showlogs property enables the display of advanced agent recommendation logs to users. Admins may want to enable this feature to troubleshoot or verify task assignment decisions during dynamic scheduling.

Default: false Type: boolean Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property allows system administrators to view detailed debug logs related to agent recommendations in the Confirm Assignment pop-up window.
What area does it affect? Dynamic Scheduling Administration
What does the default mean? The default value is "false", which means this behavior is disabled by default.
When should you review it? Review this property when troubleshooting task assignment issues or verifying agent recommendations.

Out of the box property record

Raw metadata from the property record.

Property name com.snc.dynamic.scheduling.showlogs
Sys ID 19307bd83b80320014544d72f3efc4ba
Type boolean
Application Global
Default value false
Description Show advanced agent recommendation logs to user
Updated 2021-01-14 11:52:32

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... be trademarks of the respective companies with which they are associated. 374 System properties for Dynamic scheduling (continued) Property label Property name Description Show advanced agent recommendation logs to user com.snc.dynamic.scheduling.showlogs Displays recommended eligible agents to the dispatchers while scheduling the tasks using dyn scheduling. Type: true/false De value: false Dynamic Bundling before Dynamic Scheduling com.snc.dynamic.scheduling.bundle_before_scheduling Ensures dynamic bundling runs before ...