SN System Properties Reference
Property reference

com.snc.guided_tours.sp.enable

The com.snc.guided_tours.sp.enable property activates the Guided Tours feature for Service Portal pages. Admins should ensure this feature is enabled to enhance user onboarding and navigation experiences on the portal.

Default: true Type: boolean Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property enables or disables the Guided Tours feature specifically for Service Portal pages, allowing for guided user experiences.
What area does it affect? Service Portal features
What does the default mean? The default value is "true", which means this behavior is enabled by default.
When should you review it? Review this property when configuring user onboarding experiences or troubleshooting portal navigation issues.

Out of the box property record

Raw metadata from the property record.

Property name com.snc.guided_tours.sp.enable
Sys ID febce15187151300b38c0f4c59cb0bc1
Type boolean
Application Global
Default value true
Description Enables Guided Tours Feature For Service Portal Pages
Updated 2024-05-25 04:20:48

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... following properties and make sure that their values are set to True. Property Description com.snc.guided_tours.standard_ui.enable Enables guided tours across your instance to run on the Standard platform UI and Workspace. com.snc.guided_tours.sp.enable Enables guided tours across your instance to run on Service Portal pages. com.snc.guided_tours.custom_ui.enable Enables guided tours across your instance to run on the Custom UI pages. 3. If the values ...
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