com.snc.incident.copy.enable

ServiceNow property description:

Enable copy incident feature

Attributes

  • Sys ID: 8c2863d6531232000600e26b88dc3411
  • Type: true | false
  • Application: Global
  • Default value: true
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AI generated property description:

The ServiceNow property `com.snc.incident.copy.enable` is used to enable the feature that allows users to copy incidents or create child incidents. When this property is set to true, users can utilize the "Copy Incident" UI action to duplicate an existing incident, which can be useful for creating similar incidents without re-entering all the details. This feature helps streamline the process of incident management by reducing manual data entry and ensuring consistency across related incidents. The copied incident retains the information from the original incident, which can then be modified as needed. This property is particularly useful in scenarios where multiple incidents share common attributes or when a parent-child relationship between incidents is required.

Source

Related property: com.snc.incident.copy.attributes