Property reference

com.snc.incident.copy.rl.task_ci.attributes

The property defines which attributes from affected configuration items in the task_ci related list are copied from the originating incident. Admins should review this setting to ensure the correct data is transferred during incident management processes.

Default: ci_item Type: string Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It specifies a comma-separated list of attributes to be copied from affected configuration items associated with an incident.
What area does it affect? Incident Management
What does the default mean? The default value is "ci_item", which is the baseline setting used unless it is changed.
When should you review it? Review this property when configuring incident workflows or updating related CI attributes.

Out of the box property record

Raw metadata from the property record.

Property name com.snc.incident.copy.rl.task_ci.attributes
Sys ID cbb91d9353d232000600e26b88dc341d
Type string
Application Global
Default value ci_item
Description List of attributes (comma-separated) from Affected CIs (task_ci) related list that will be copied from the originating incident
Updated 2024-05-25 04:00:11

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... incident to the new incident when you copy or create an incident. List of attributes (comma-separated) from Affected CIs (task_ci) related list that will be copied from the originating incident (com.snc.incident.copy.rl.task_ci.attributes) Enter the name of the attributes from the Affected CIs related list that you want to be copied from the original incident to the new incident when you copy or ...