com.snc.incident.copy.rl.task_cmdb_ci_services.attributesThis property specifies which attributes from the Impacted Services related list will be copied from an originating incident. Admins should review it to ensure the correct data is transferred during incident management processes.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | It defines a comma-separated list of attributes that are copied from the task_cmdb_ci_service related list when an incident is processed. |
|---|---|
| What area does it affect? | Incident Management |
| What does the default mean? | The default value is "cmdb_ci_service", which is the baseline setting used unless it is changed. |
| When should you review it? | Review this property when configuring incident handling or updating service attributes. |
Raw metadata from the property record.
| Property name | com.snc.incident.copy.rl.task_cmdb_ci_services.attributes |
|---|---|
| Sys ID | c4791d9353d232000600e26b88dc349e |
| Type | string |
| Application | Global |
| Default value | cmdb_ci_service |
| Description | List of attributes (comma-separated) from Impacted Services (task_cmdb_ci_service) related list that will be copied from the originating incident |
| Updated | 2024-05-25 04:27:13 |
Official references and nearby text excerpts where this property appears.