SN System Properties Reference
Property reference

com.snc.incident.copy.rl.task_service_offering.attributes

This property specifies which attributes from the Service Offering related list will be copied from an originating incident. Admins should review it to ensure the correct attributes are transferred during incident management processes.

Default: service_offering Type: string Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It defines a comma-separated list of attributes that are copied from the task_service_offering related list when an incident is processed.
What area does it affect? Incident Management
What does the default mean? The default value is "service_offering", which is the baseline setting used unless it is changed.
When should you review it? Review this property when configuring incident handling or adjusting service offering attributes.

Out of the box property record

Raw metadata from the property record.

Property name com.snc.incident.copy.rl.task_service_offering.attributes
Sys ID d97bedf6531710100011ddeeff7b12b9
Type string
Application Global
Default value service_offering
Description List of attributes (comma-separated) from Service Offering (task_service_offering) related list that will be copied from the originating incident
Updated 2024-05-25 03:39:11

Sources

Official references and nearby text excerpts where this property appears.