SN System Properties Reference
Property reference

com.snc.incident.incident_task.closure

The property com.snc.incident.incident_task.closure automatically closes open Incident Tasks when the associated Incident is closed or canceled. This ensures that task management remains streamlined and prevents orphaned tasks from cluttering the system.

Default: true Type: boolean Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It configures the system to close related Incident Tasks upon the closure or cancellation of an Incident, maintaining task integrity.
What area does it affect? Incident Management
What does the default mean? The default value is "true", which means this behavior is enabled by default.
When should you review it? Review this property when adjusting incident closure workflows or task management processes.

Out of the box property record

Raw metadata from the property record.

Property name com.snc.incident.incident_task.closure
Sys ID ea2b3727871b030055c9d61e36cb0b73
Type boolean
Application Global
Default value true
Description Close open Incident Tasks when Incident is closed or canceled.
Updated 2024-05-25 04:29:07

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... which Resolved incidents are automatically closed. Zero (0) disables this feature (glide.ui.autoclose.time) Set the duration of the incident auto-close function. Close open Incident Tasks when Incident is closed or canceled (com.snc.incident.incident_task.closure) Select the check box to close an open incident task when an incident is closed or canceled. Note: Starting with the Madrid release, this property is automatically set to true ...
Additional source link Another external reference for this property
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