com.snc.incident.incident_task.closure

ServiceNow property description:

Close open Incident Tasks when Incident is closed or canceled.

Attributes

  • Sys ID: ea2b3727871b030055c9d61e36cb0b73
  • Type: true | false
  • Application: Global
  • Default value: true
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AI generated property description:

The ServiceNow property `com.snc.incident.incident_task.closure` is used to automatically close open Incident Tasks when the associated Incident is closed or canceled. This ensures that all related tasks are properly concluded, maintaining data consistency and workflow integrity. According to the documentation, this property helps streamline the incident management process by synchronizing the state of Incident Tasks with the state of the parent Incident. When enabled, it eliminates the need for manual intervention to close each task individually. This property is particularly useful in maintaining an efficient and organized incident resolution process.

Source

Related property: com.snc.incident.link_to_task.problem