SN System Properties Reference
Property reference

com.snc.incident.populate_business_application

The com.snc.incident.populate_business_application property enables the Business Application related list to be populated for incidents. By default, this feature is turned off, and administrators may want to enable it to enhance incident tracking and management.

Default: false Type: boolean Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property controls whether the Business Application related list is automatically populated for incidents in the system.
What area does it affect? Incident Management
What does the default mean? The default value is "false", which means this behavior is disabled by default.
When should you review it? Review this property when configuring incident tracking features or enhancing application visibility.

Out of the box property record

Raw metadata from the property record.

Property name com.snc.incident.populate_business_application
Sys ID 2621eabc235310101488dc1756bf65e8
Type boolean
Application Global
Default value false
Description Populate the Business Application related list for incidents
Updated 2024-05-25 04:37:41

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... navigate to All > System Properties > All Properties and search for the following properties: ◦Populate Impacted Services based on Affected CIs (com.snc.incident.refresh_impacted.include_affected_cis) ◦Populate Business Application related list for incidents (com.snc.incident.populate_business_application) ◦Populate the Business Application related list for change requests (com.snc.change_request.populate_business_application) • To show up the Impacted Business Applications > Related List > Additional actions > Configure > Related Lists > ...
Documentation excerpt View supporting context
Context preview Snippet 2
... via events. When enabled the refresh will be executed in the background and the user will be notified on completion. (com.snc.incident.refresh_impacted.event) • Populate the Business Application related list for incidents (com.snc.incident.populate_business_application) • Populate the Service Offering related list for incidents (com.snc.incident.populate_service_offering) © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered ...
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