Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property determines whether the Service Offering related list is displayed for incidents, impacting how incidents are categorized and managed. |
| What area does it affect? |
Incident Management |
| What does the default mean? |
The default value is "false", which means this behavior is disabled by default. |
| When should you review it? |
Review this property when configuring incident management processes or enhancing service visibility. |
Out of the box property record
Raw metadata from the property record.
| Property name |
com.snc.incident.populate_service_offering |
| Sys ID |
32b9aa70239310101488dc1756bf6590 |
| Type |
boolean |
| Application |
Global |
| Default value |
false |
| Description |
Populate the Service Offering related list for incidents |
| Updated |
2024-05-25 03:58:20 |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... the background and the user will be notified on completion. (com.snc.incident.refresh_impacted.event) • Populate the Business Application related list for incidents (com.snc.incident.populate_business_application) • Populate the Service Offering related list for incidents (com.snc.incident.populate_service_offering) © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the United States and/or other ...
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