com.snc.incident.populate_service_offering

ServiceNow property description:

Populate the Service Offering related list for incidents

Attributes

  • Sys ID: 32b9aa70239310101488dc1756bf6590
  • Type: true | false
  • Application: Global
  • Default value: false
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AI generated property description:

The ServiceNow property `com.snc.incident.populate_service_offering` is used to automatically populate the Service Offering related list for incidents. According to the provided documentation, this property ensures that when an incident is created or updated, the associated service offerings are identified and listed. This helps in maintaining a clear relationship between incidents and the services they impact, facilitating better incident management and resolution. The property is particularly useful in IT Service Management (ITSM) environments where understanding the impact on service offerings is crucial. Enabling this property can enhance the visibility of service-related issues and streamline the incident resolution process.

Source

Related property: com.snc.change_request.populate_service_offering