Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
It enables the population of impacted services in incident management based on affected CIs, provided that business services have been converted to application services. |
| What area does it affect? |
Incident Management |
| What does the default mean? |
The default value is "false", which means this behavior is disabled by default. |
| When should you review it? |
Review this property when configuring incident management to ensure accurate service impact reporting. |
Out of the box property record
Raw metadata from the property record.
| Property name |
com.snc.incident.refresh_impacted.include_affected_cis |
| Sys ID |
75e8df71874010100e3dd61e36cb0b6e |
| Type |
boolean |
| Application |
Global |
| Default value |
false |
| Description |
Populate Impacted Services based on Affected CIs. Note: This requires any Business Service identified to have previously been converted to an Application Service. |
| Updated |
2024-05-25 04:33:27 |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... and Change indicators. • To set the properties, navigate to All > System Properties > All Properties and search for the following properties: ◦Populate Impacted Services based on Affected CIs (com.snc.incident.refresh_impacted.include_affected_cis) ◦Populate Business Application related list for incidents (com.snc.incident.populate_business_application) ◦Populate the Business Application related list for change requests (com.snc.change_request.populate_business_application) • To show up the Impacted Business Applications > Related List > ...
Context preview
Snippet 2
... properties are responsible for this functionality: • Populate Impacted Services based on Affected CIs. Note: This requires any Business Service identified to have previously been converted to an Application Service. (com.snc.incident.refresh_impacted.include_affected_cis) • Impacted CIs/Services related list is generated via events. When enabled the refresh will be executed in the background and the user will be notified on completion. (com.snc.incident.refresh_impacted.event) • Populate ...
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