com.snc.on_call_rotation.catch_all_wait_timeThe com.snc.on_call_rotation.catch_all_wait_time property sets the waiting time in seconds for a user to respond during a catch-all escalation. Admins should review this setting to ensure timely responses in critical situations, with a default value of 900 seconds.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property defines the response wait time for users during catch-all escalations, impacting how quickly issues are addressed. |
|---|---|
| What area does it affect? | On-call rotation management |
| What does the default mean? | The default value is "900", which is the baseline setting used unless it is changed. |
| When should you review it? | Review this property when adjusting response times for on-call staff or during incident management planning. |
Raw metadata from the property record.
| Property name | com.snc.on_call_rotation.catch_all_wait_time |
|---|---|
| Sys ID | a0f693a877801010cfb82191a9106104 |
| Type | string |
| Application | Global |
| Default value | 900 |
| Description | Waiting time in seconds for user to respond when escalation level is catch all |
| Updated | 2024-05-25 03:39:05 |