Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property activates the new trigger engine, which modifies the behavior of trigger actions specifically when using Subflow in Trigger Rules. |
| What area does it affect? |
On-call rotation management |
| What does the default mean? |
The default value is "true", which means this behavior is enabled by default. |
| When should you review it? |
Review this property when configuring or troubleshooting on-call rotation triggers. |
Out of the box property record
Raw metadata from the property record.
| Property name |
com.snc.on_call_rotation.new_trigger_engine |
| Sys ID |
f8d4808b53c21210adc6ddeeff7b1279 |
| Type |
boolean |
| Application |
Global |
| Default value |
true |
| Description |
Enable new trigger engine. Only applies when Trigger Rule > Trigger action is Subflow. For more details, see this <a href="https://servicenow.com/docs/?context=on-call-new-trigger-engine&version=latest">link</a> |
| Updated |
2025-05-30 00:12:13 |
Sources
Related properties