com.snc.sla.calculate_planned_end_time_after_breachThis property determines whether the breach time of SLAs is adjusted after a breach occurs. Setting it to Yes allows pause time to extend the breach time, which can affect future breach estimates.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | It configures whether the breach time for Task SLAs is modified after a breach, based on any pause time that has occurred. |
|---|---|
| What area does it affect? | SLA Management |
| What does the default mean? | The default value is "false", which means this behavior is disabled by default. |
| When should you review it? | Review this property when configuring SLA behavior or assessing the impact of pause times on SLA calculations. |
Raw metadata from the property record.
| Property name | com.snc.sla.calculate_planned_end_time_after_breach |
|---|---|
| Sys ID | dbf2b2c1eb3201003623666cd206fedb |
| Type | boolean |
| Application | Global |
| Default value | false |
| Description | <span style="font-weight:bold;font-size: larger">Adjust Breach Time of SLAs after they have breached<br/></span> Set to Yes to ensure that any pause time will extend the breach time after a Task SLA has breached. This may lead to inaccurate future breach estimates.<br/> Set to No to ensure that breach time is not changed after a Task SLA has breached. |
| Updated | 2024-05-25 05:07:23 |
Official references and nearby text excerpts where this property appears.