com.snc.sla.calculation.percentageThe com.snc.sla.calculation.percentage property determines the maximum percentage at which scheduled jobs cease to refresh Task SLA timings. Admins should review this setting to manage updates for SLA records that are long overdue and prevent unnecessary calculations.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property sets the threshold percentage for stopping regular updates of Task SLA time values by scheduled jobs, helping to manage performance and data accuracy. |
|---|---|
| What area does it affect? | Task SLA management |
| What does the default mean? | The default value is "1000", which sets the baseline numeric behavior for this property. |
| When should you review it? | Review this property when adjusting SLA calculations or managing performance for long overdue records. |
Raw metadata from the property record.
| Property name | com.snc.sla.calculation.percentage |
|---|---|
| Sys ID | c4b5e6770a0a0ba812edf05bf43c0e1a |
| Type | integer |
| Application | Global |
| Default value | 1000 |
| Description | <span style="font-weight:bold;font-size: larger">Percentage at which scheduled jobs stop refreshing Task SLA timings<br/></span> Maximum 'Actual elapsed percentage' value after which the 'SLA - update calculations' scheduled jobs will stop regularly calculating a Task SLA's time values.<br/> This is typically used to prevent 'long since breached' records from being unnecessarily updated.<br/> Default is 1000. Set to 0 to stop all calculations and leave blank to enable calculation of all task SLAs. |
| Updated | 2024-05-25 05:09:19 |