com.snc.sla.condition.case_sensitiveThe com.snc.sla.condition.case_sensitive property determines whether the SLA engine checks conditions in SLA Definitions with case sensitivity. Admins should consider this setting when defining SLA conditions to ensure accurate matching based on their requirements.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property configures the SLA engine to perform either case-sensitive or case-insensitive matching for conditions in SLA Definitions. |
|---|---|
| What area does it affect? | SLA Definitions |
| What does the default mean? | The default value is "false", which means this behavior is disabled by default. |
| When should you review it? | Review this property when setting up or modifying SLA conditions to ensure they match the intended case sensitivity. |
Raw metadata from the property record.
| Property name | com.snc.sla.condition.case_sensitive |
|---|---|
| Sys ID | 1476d3b4eb1032002a7a666cd206feaf |
| Type | boolean |
| Application | Global |
| Default value | false |
| Description | <span style="font-weight:bold;font-size: larger">Conditions in SLA Definitions are case-sensitive<br/></span> Set to Yes if you want the SLA engine to perform a <i>case-sensitive</i> match when checking an SLA Definition's conditions<br/> Set to No if you want the SLA engine to perform a <i>case-insensitive</i> match when checking an SLA Definition's conditions |
| Updated | 2024-05-25 03:38:53 |