SN System Properties Reference
Property reference

com.snc.sla.condition_class.caching.enabled

The property com.snc.sla.condition_class.caching.enabled determines if caching is enabled for SLA condition script instances in the TaskSLAController script include. When enabled, it can improve performance during SLA processing, making it important for administrators to monitor in high-traffic environments.

Default: true Type: boolean Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property enables or disables caching of SLA condition script instances during SLA processing, affecting how quickly conditions are evaluated.
What area does it affect? SLA processing
What does the default mean? The default value is "true", which means this behavior is enabled by default.
When should you review it? Review this property when performance issues arise or during SLA configuration changes.

Out of the box property record

Raw metadata from the property record.

Property name com.snc.sla.condition_class.caching.enabled
Sys ID d61f4324b7202110166d6ac7ee11a96f
Type boolean
Application Global
Default value true
Description Controls whether caching of instances of SLA condition script includes is enabled in script include "TaskSLAController" during SLA processing
Updated 2024-05-25 03:39:10

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... duration set when both reset and go into the pause stage Service Level Management PRB1910735 Default SLA Condition is used rather than custom condition_class on contract_sla on SLA repair when com.snc.sla.condition_class.caching.enabled=false Service Level Management PRB1926636 When a RITM is created from the catalog, the sc_req_item record does not display the 'Request' (REQ) number in the activity section Service Mapping PRB1785221 'Update ...