com.snc.sla.engine.version

ServiceNow property description:

Switch SLA engine version
Set this to 2011 to switch to the latest version of the SLA engine.
Note: You will not be able to switch back to the 2010 engine.

Attributes

  • Sys ID: 6d2b60427f0000016a7ec9e914cc4cee
  • Type: choice list
  • Application: Global
  • Default value: 2011
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AI generated property description:

The ServiceNow property `com.snc.sla.engine.version` is used to specify the version of the SLA (Service Level Agreement) engine that the system should use. According to the documentation, this property can be set to either "2010" or "2011". The "2010" version refers to the legacy SLA engine, while the "2011" version refers to the newer, more efficient SLA engine introduced in the 2011 release. The newer engine offers improved performance and additional features compared to the legacy version. It is recommended to use the "2011" version for better efficiency and functionality. This property can be configured in the SLA properties section of the ServiceNow instance.

Source

Related property: com.snc.sla.engine.async