SN System Properties Reference
Property reference

com.snc.sla.engine.version

The com.snc.sla.engine.version property switches the SLA engine to the latest version. Admins should set this to 2011 to utilize the most current features, knowing that reverting to the 2010 version is not possible.

Default: 2011 Type: choice list Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property configures the SLA engine version, enabling the use of the latest functionalities introduced in 2011.
What area does it affect? SLA Engine Configuration
What does the default mean? The default value is "2011", which is the baseline setting used unless it is changed.
When should you review it? Review this property when planning to upgrade SLA features or during system updates.

Out of the box property record

Raw metadata from the property record.

Property name com.snc.sla.engine.version
Sys ID 6d2b60427f0000016a7ec9e914cc4cee
Type choice list
Application Global
Default value 2011
Description <span style="font-weight:bold;font-size: larger">Switch SLA engine version</span><br/> Set this to 2011 to switch to the latest version of the SLA engine.<br/> <b>Note: </b>You will not be able to switch back to the 2010 engine.
Updated 2024-05-25 05:08:52

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... api name. Documentation sn_SE10257 1 Act Consider moving to the 2011 SLA Engine Less control over SLA definitions that may result in inaccurate SLA calculations. Set the value of the com.snc.sla.engine.version system property to 2011. Note: Activating the 2011 SLA engine will deactivate all business rules on the task_sla table (except for the rule Task SLA Empty Schedule Warning, which is ...
Documentation excerpt View supporting context
Context preview Snippet 2
... a factor of 10. • Type: integer • Default value: 1000 com.snc.sla.maximum_duration Maximum duration in days that is allowed in the SLA definition. • Type: integer • Default value: 1095 com.snc.sla.engine.version Run the 2011 SLA engine (2010, 2011) • Type: choice list • Default value: 2011 com.snc.sla.engine.async Run the 2011 SLA engine asynchronously after task insert or update operations. • Type: ...
Additional source link Another external reference for this property
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