com.snc.sla.maximum_durationThe com.snc.sla.maximum_duration property sets the maximum duration for Service Level Agreements (SLAs) in days. Admins should review this setting to ensure it aligns with organizational policies and service expectations, as the default is 1095 days.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property defines the upper limit of days for SLA definitions, impacting how long SLAs can remain active. |
|---|---|
| What area does it affect? | SLA Definitions |
| What does the default mean? | The default value is "1095", which sets the baseline numeric behavior for this property. |
| When should you review it? | Review this property when establishing or updating SLA policies to ensure compliance with business needs. |
Raw metadata from the property record.
| Property name | com.snc.sla.maximum_duration |
|---|---|
| Sys ID | e4e94d15b7131300e36a24f6ee11a9ee |
| Type | integer |
| Application | Global |
| Default value | 1095 |
| Description | <span style="font-weight:bold;font-size: larger">Maximum duration allowed in SLA Definition<br/></span> Set the maximum duration, in days, allowed in a SLA Definition. |
| Updated | 2024-05-25 05:04:43 |