SN System Properties Reference
Property reference

com.snc.sla.maximum_duration

The com.snc.sla.maximum_duration property sets the maximum duration for Service Level Agreements (SLAs) in days. Admins should review this setting to ensure it aligns with organizational policies and service expectations, as the default is 1095 days.

Default: 1095 Type: integer Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines the upper limit of days for SLA definitions, impacting how long SLAs can remain active.
What area does it affect? SLA Definitions
What does the default mean? The default value is "1095", which sets the baseline numeric behavior for this property.
When should you review it? Review this property when establishing or updating SLA policies to ensure compliance with business needs.

Out of the box property record

Raw metadata from the property record.

Property name com.snc.sla.maximum_duration
Sys ID e4e94d15b7131300e36a24f6ee11a9ee
Type integer
Application Global
Default value 1095
Description <span style="font-weight:bold;font-size: larger">Maximum duration allowed in SLA Definition<br/></span> Set the maximum duration, in days, allowed in a SLA Definition.
Updated 2024-05-25 05:04:43

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... be calculated. By default, this is set to 1,000%, so that recalculation stops after the breach is exceeded by a factor of 10. • Type: integer • Default value: 1000 com.snc.sla.maximum_duration Maximum duration in days that is allowed in the SLA definition. • Type: integer • Default value: 1095 com.snc.sla.engine.version Run the 2011 SLA engine (2010, 2011) • Type: choice list ...
Additional source link Another external reference for this property
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