com.snc.sla.repair.use_repair_workflow

ServiceNow property description:

When repairing SLAs, use the Repair workflow instead of the one configured on the SLA Definition

Attributes

  • Sys ID: aa0b7d25373331003e7d40ed9dbe5dde
  • Type: true | false
  • Application: Global
  • Default value: false
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AI generated property description:

The ServiceNow property `com.snc.sla.repair.use_repair_workflow` determines whether the system uses a specific repair workflow when repairing Service Level Agreements (SLAs). When this property is enabled, the system will utilize the Repair workflow instead of the default workflow configured on the SLA Definition. This can be particularly useful for ensuring consistency and accuracy in SLA repairs, as the Repair workflow is designed to handle specific repair scenarios. The documentation emphasizes that enabling this property can help maintain the integrity of SLA data by following a standardized repair process. This property is part of the broader Service Level Management capabilities in ServiceNow, aimed at optimizing SLA performance and reliability.

Source

Related property: com.snc.sla.repair.workflow