com.snc.sla.repair.workflowThe com.snc.sla.repair.workflow property specifies the name of the Repair workflow used in ServiceNow. Admins should review this property to ensure the correct workflow is applied for SLA repairs, especially if custom workflows are implemented.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property defines the specific Repair workflow name utilized in SLA processes, impacting how repair tasks are managed. |
|---|---|
| What area does it affect? | SLA management |
| What does the default mean? | The default value is "Default SLA Repair workflow", which is the baseline setting used unless it is changed. |
| When should you review it? | Review this property when configuring or updating SLA workflows. |
Raw metadata from the property record.
| Property name | com.snc.sla.repair.workflow |
|---|---|
| Sys ID | 208efd25373331003e7d40ed9dbe5d3f |
| Type | string |
| Application | Global |
| Default value | Default SLA Repair workflow |
| Description | The name of the Repair workflow |
| Updated | 2024-05-25 03:58:15 |