com.snc.sla.run_old_sla_engine

ServiceNow property description:

Run the old SLA engine (System Policy -> SLA Management). This property is set to true by default, but will be set to false by the new SLA plugins, effectively deactivating the old SLAs.

Attributes

  • Sys ID: 626bf4b37f0000011be4d4f753415a53
  • Type: true | false
  • Application: Global
  • Default value: false
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AI generated property description:

The ServiceNow property `com.snc.sla.run_old_sla_engine` determines whether the old SLA (Service Level Agreement) engine is active. According to the documentation, this property is set to `true` by default, allowing the old SLA engine to run. However, when new SLA plugins are installed, this property is automatically set to `false`, effectively deactivating the old SLA engine. This transition ensures that the system uses the updated SLA functionalities provided by the new plugins. The old SLA engine can be reactivated if necessary by manually setting this property back to `true`.

Source

Related property: com.snc.sla.engine.async