SN System Properties Reference
Property reference

com.snc.sla.run_old_sla_engine

The com.snc.sla.run_old_sla_engine property determines whether the old SLA engine is active. It is set to true by default, but new SLA plugins will deactivate it by setting it to false, impacting SLA management functionality.

Default: false Type: boolean Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property controls the activation of the old SLA engine, affecting how SLAs are processed in the system.
What area does it affect? SLA Management
What does the default mean? The default value is "false", which means this behavior is disabled by default.
When should you review it? Review this property when implementing new SLA plugins or troubleshooting SLA processing issues.

Out of the box property record

Raw metadata from the property record.

Property name com.snc.sla.run_old_sla_engine
Sys ID 626bf4b37f0000011be4d4f753415a53
Type boolean
Application Global
Default value false
Description Run the old SLA engine (System Policy -> SLA Management). This property is set to true by default, but will be set to false by the new SLA plugins, effectively deactivating the old SLAs.
Updated 2024-05-25 04:03:08

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... the legacy Escalation engine may still be running. This can happen if you have upgraded from Express or a previous instances. To prevent the Escalation engine from running, set the com.snc.sla.run_old_sla_engine property to false. If this property is set to false and the fields are still being updated, check the customizations made to your instance. Upgrade SLA to 2011 engine You ...
Additional source link Another external reference for this property
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