Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property enables the execution of workflows for Task SLAs that are breached at the time of attachment, ensuring timely responses to SLA violations. |
| What area does it affect? |
Task SLA workflows |
| What does the default mean? |
The default value is "true", which means this behavior is enabled by default. |
| When should you review it? |
Review this property when configuring SLA workflows or addressing SLA compliance issues. |
Out of the box property record
Raw metadata from the property record.
| Property name |
com.snc.sla.workflow.run_for_breached |
| Sys ID |
98929cf8eb3201003623666cd206fe62 |
| Type |
boolean |
| Application |
Global |
| Default value |
true |
| Description |
<span style="font-weight:bold;font-size: larger">Run workflow for a Task SLA that is already breached when it attaches<br/></span>
Set to Yes to ensure that the workflow for a Task SLA is executed when the Task SLA is already breached when it is attached to the task. |
| Updated |
2024-05-25 05:06:51 |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... it may result in task SLAs being breached as soon they attach, which will trigger multiple notifications. To prevent the workflow from being processed for these breached SLAs, set the com.snc.sla.workflow.run_for_breached property to false. Configure the SLA timer Configure the SLA timer to determine which task SLA must be displayed as part of the timer component. Before you begin Role required: ...
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