SN System Properties Reference
Property reference

com.snc.task.principal_class_filter

The com.snc.task.principal_class_filter property specifies which task types will have the Principal class filter applied to the configuration item field. Admins should review this setting to ensure the correct task types are filtered in their instance, affecting task management and reporting.

Default: incident,incident_task,problem,problem_task,change_request,change_task Type: string Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines a list of task types, such as incidents and change requests, that will utilize the Principal class filter on the cmdb_ci field.
What area does it affect? Task Management
What does the default mean? The default value is "incident,incident_task,problem,problem_task,change_request,change_task", which is the baseline setting used unless it is changed.
When should you review it? Review this property when configuring task types or adjusting filtering criteria for configuration items.

Out of the box property record

Raw metadata from the property record.

Property name com.snc.task.principal_class_filter
Sys ID 1f2f01ce878010100e3dd61e36cb0b63
Type string
Application Global
Default value incident,incident_task,problem,problem_task,change_request,change_task
Description List (Comma separated values) of all the task types where the Principal class filter will be applied on the configuration item (cmdb_ci) field.
Updated 2024-05-25 03:43:42

Sources

Official references and nearby text excerpts where this property appears.